I would just like to give you some feedback following the completion of a new water service main at my property today.
Firstly, the prompt arrival of your team was a fantastic start to the day! On arrival Mike, Lee and Tim were incredibly professional, courteous, and answered any questions that I had. They completed everything with accuracy, got on with the job and were very tidy.
I would like to recognise each of them for representing your company to the highest standard, and I would have no hesitation in recommending your company to anyone considering water based services.
I genuinely cannot praise them enough, I am absolutely delighted with the end result, and I hope that you can recognise them somehow for a job well done. I was amazed by the speed at which they completed the works and were good humoured throughout the day. It was a pleasure to keep them in tea and coffee throughout.
Tim, your plumber was extremely helpful, and nothing was too much trouble. A credit to your company and profession.
I am considering future works over the next few months, and I hope that I can come to you again for the plumbing work that we will require.
May I also thank you for your time when you came to visit, as I was suitably impressed by your knowledge and professionalism.
Finally, what I like more than anything, is everything you said your company would do, they did it, with no surprises. Quite a rare occurrence these days!
Fantastic from start to finish.
Thank you once again for your services.
Mr. Moore, Dorset
- A company to remember
My driveway and front lawn of my house in Bournemouth had been sodden for a long time and gradually got worse. I phoned the team at Dorset County Water who were extremely friendly and accommodating and explained my problem. I was amazed at how quickly and efficiently the problem was dealt with from start to finish. There was minimal disruption and all staff were polite and friendly.
I will highly recommend Dorset County Water to all of my friends. Thanks again for a great job well done.
Rex | Bournemouth, Dorset
- Jim and Angie
“We contacted Rescue Rod along with other similar companies for a CCTV drain survey after a recommendation on a house buyers survey. Jason was extremely courteous and informative with the service they could offer, unlike other companies who grunted at me like some Neanderthal when asked questions. Consequently and as Rescue Rod were competitively priced we booked them in to view a property.
Our appointment was booked and reports sent back to us all within 5 days of our first contact. They maintained a high level of communication via email and continued their high customer service with a personal call from Jason giving us a verbal report before emailing and posting the report and DVD out. The report stayed within layman’s terms and they also offered us extra advice on the potential extension we may wish to erect.
Fabulous, excellent service and value for money who we would happily and highly recommend.”
- Outstanding, efficient, reliable
Outstanding Efficient Reliable We had an unfortunate blocked loo which of course happened when our visitors came to stay. Panic set in. As we were not sure who we should phone we contacted our managing agents. Luckily for us they use Rescue Rod, who promptly called to confirm that they would be sending us one of their plumbers. Russell Davis arrived. Cheerfully and systematically Russell worked through the problem and fixed everything efficiently and even tidied up afterwards. We would highly recommend Rescue Rod to any managing agent as well to anyone requiring any plumbing privately. They have all the latest equipment and just come in and get the job done. What more can you want!
K Lissau. Bournemouth